Live Animals

Our Live Animals service ensures the safe, comfortable and caring transportation of species of all shapes and sizes, exotic animals and endangered species.

Approved IATA carrier for Live Animals

Approved IATA carrier for Live Animals

Live Animal Regulations (LAR)

Live Animal Regulations (LAR)

Convention on International Trade in Endangered Species (CITES)

Convention on International Trade in Endangered Species (CITES)

Fully trained and passionate personnel with vast experience in animal transport

Fully trained and passionate personnel with vast experience in animal transport

Specialised facilities and vets

Specialised facilities and vets

Trusted by some of the world’s most prestigious zoos and animal charities

Trusted by some of the world’s most prestigious zoos and animal charities

Live Animals transport

For all Live Animal services, simply click the link below and fill out the Live Animals form. We will share your details and put you in touch with our trusted experts who can assist you and provide more information.

All consignments are handled in full compliance with the International Air Transport Association (IATA) Live Animal Regulations (LAR) and the Convention on International Trade in Endangered Species (CITES).

Action

Time

Booking Window

Up to 14 days before STD (USA/Canada bookings available up to 6 weeks STD).

Accepted Animal Species

Vast majority of animal species are accepted on British Airway and Iberia pending size and capacity of aircraft. Aer Lingus only accepts cats, dogs and invertebrates.

Animal Restrictions

No animals for laboratory testing accepted under any circumstance. Certain cat and dog breed restrictions apply

Freight and Document Cut Off

Live Animals are required to be checked in 4 hours to departure*

Arrival Collection Times

Animal arrivals worldwide are subject to varying levels of local authority paperwork and health checks and so collection times can vary depending on the station and other circumstances. All animal consignments are treated with extremely high levels of priority. Contact your destination station through the link below for more information on collection times and process.

Available Stations

Whilst the majority of our IAG Cargo served stations are capable of handling Live Animal shipments, there are some stations that are unable to do so. Please complete the query form or discuss this with your local reservations team to discuss if your preferred origin and destinations are available.

Available Connections

Transits of AVI are available in London and Madrid to connect onto other IAG Cargo served destinations, where possible. London and Madrid have fully licensed and approved transit facilities for Live Animals.

Connection Times

LHR: Minimum 240 min** | LGW: Minimum 240 min** | MAD: Minimum 360 min** Please refer to local teams for network stations.

Weight and Volume Limits

Operating aircraft limits apply. Please complete the query form or discuss this with your local reservations team to discuss if any restrictions apply to your consignment.

Recovery Promise

In the unlikely event that your animal does not fly as booked you will be notified within 2 hours of ATD. All recovery planned to arrive at its destination within 24 hours of the original STA, pending certain restrictions at destination such as customs hours and weekend/holiday closures.

Track and Trace Availability

Track the status of your cargo here.

Special Handling Code

AVI

*Subject to station capability. Please consult your local station for further information.

**Subject to schedule

Pet Travel

We work with specialist pet travel agents around the world to ensure the highest level of care for your pet. Just like a travel agent, they will help you make a booking and prepare your pet for travel.