Live Animals

We’ve been transporting live animals of all shapes and sizes since the 1950s, including some of the world’s most endangered species. We will help you overcome the complexities of international live animal movements, with specialised facilities, vets and staff on hand to help simplify the entire journey.

All consignments are handled in full compliance with the International Air Transport Association (IATA) Live Animal Regulations (LAR) and the Convention on International Trade in Endangered Species (CITES).

Border Inspection Posts (BIP) available 24 hours a day, 365 days a year at London Heathrow, Gatwick and Madrid

Dedicated fully-trained personnel with vast experience of handling and shipping live animals

Trusted by some of the world’s most prestigious zoos and animal charities

Over 60 years’ experience carrying live animals

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Specifications

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

4 hours before STD*

Freight Availability

4 hours after ATA*

Document Availability

2 hours after ATA

Connection Times

LHR: Minimum 240 min**

LGW: Minimum 240 min**

MAD: Minimum 360 min**

Please refer to local teams for network stations.*

Weight and Volume Limits

Operating aircraft limits apply.

Booking Restrictions

No Dangerous Dogs, restrictions on some Brachycephalic breeds, no animals for experimentation.

Recovery Promise

In the unlikely event that your animal does not fly as booked we will notify you within 2 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA.

Track and Trace Availability

Track the transit status of your animal here.

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.

Pets Travel Scheme approved

Yes

Special Handling Code

AVI, PTS

*Subject to station capability. Please consult the station details for further details.
**Subject to schedule

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