Destination Digital

In an industry that relies on paper processes, Destination Digital is our Journey to become a digital first carrier and alongside others who drive the air cargo industry into a more environmentally cost conscious industry as well as bringing benefits such as:

Environmental: Reduce usage of physical paper and indirectly reduce fuel burn of aircraft through reduction in carriage of physical paper.

Quality Service: Improved messaging and data quality will allow improved information flow reduce mistakes cased by manual processes.

Process Efficiency: Improve operational efficiency through reduced administrative effort, reduced human input errors and remove risk of loss of important documentation.


The online booking process reduces the numerous phone calls and endless emails to just a few clicks of a button. Discover E-Booking with IAG Cargo and see how you can make a booking from start to finish in under 2 minutes.

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The initial phase in going paperless, is to use the electronic air waybill (e-AWB). The e-AWB is the electronic equivalent of a paper AWB.

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Industry wide initiative with carriers, freight forwarders, ground handlers, shippers, customs brokers and customs authorities with an aim to build an end-to-end paperless process for transport of air cargo.

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