Prioritise

Prioritise is our market-leading express solution, with speed and reliability at its core. This service helps global businesses meet urgent demands and keeps essential goods moving efficiently across the world.

Prioritise

Prioritise is our market-leading express solution, with speed and reliability at its core. This service helps global businesses meet urgent demands and keeps essential goods moving efficiently across the world.

Our express solution is suitable for:

Ecommerce

Ecommerce

Technology

Technology

Fashion

Fashion

High priority shipments

High priority shipments

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Express shipping solution

Prioritise offers speed, reliability, and guaranteed capacity for shipments under 300kg. With last minute booking options, late cut-off times, and facilities with direct airside access, it ensures urgent deliveries receive premium care.

Express shipping solution

Prioritise offers speed, reliability, and guaranteed capacity for shipments under 300kg. With last minute booking options, late cut-off times, and facilities with direct airside access, it ensures urgent deliveries receive premium care.

Prioritise: Speed. Reliability. Efficiency.

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Priorty handling for speedy delivery

Speed matters. With last minute booking options, late cut-off times, and seamless connections, your cargo spends less time waiting and more time moving. Priority handling ensures your intact and loose shipments are always at the front of the queue.

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Guaranteed capacity for shipments under 300kg

With Prioritise, you never need to worry about delays. We guarantee capacity for shipments under 300kg on select routes, giving you the peace of mind that your shipment will stay on track.

Facilities with direct airside access

Our facilities are strategically located close to airfields, enabling faster drop-off and collection times for your cargo. With priority handling from our highly skilled operations team, your shipments move seamlessly from our facility to the aircraft, reducing delays and maximising efficiency.

Trusted to deliver to our global network

When your business takes off, so do we. With an expansive network and a fleet of over 500 widebody and narrowbody aircraft across five leading carriers, we deliver where others can’t. Strategically located hubs in London, Madrid, Dublin, and Barcelona keep your cargo moving quickly and efficiently across our global network.

Action

Time

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

90 min before STD* (London 120 min** / Madrid 150 min**)

Freight and Document Availability

90 min after ATA** (Madrid 150 min)

Connection Times

Please refer to local teams for network stations.*

Weight and Volume Limits

No limits for unitised freight. Operating aircraft limits apply for loose freight*

Booking Restrictions

Not allowed: Livestock, Human Remains, Valuables, Dangerous Goods (with exception of Dry Ice), no Customs Productions.

Recovery Promise

In the unlikely event that your cargo does not fly as planned we will notify you within 2 hours of ATD**. We then ensure your cargo arrives at its destination within 24 hours of the original STA.

Track and Trace Availability

Track the status of your cargo here.

Capacity Guarantee

Guaranteed Capacity for Prioritise bookings under 300kg^

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.

Special Handling Code

XPS

*Subject to station capability. Please consult your local station for further information.

**Subject to local conditions and flight schedule

^Max weight per piece 32kg for loose freight on any Iberia sector.

^^Subject to aircraft and operational limitations. AKE/AKH dims restrictions apply.

Need an even faster service?

Upgrade to Critical for our quickest, highest priority solution for emergency shipments, ensuring goods reach their destination super-fast when every minute counts.

  • Guaranteed capacity for all sizes, weights, and volumes (within aircraft limits)
  • Fast-track check-in desks at London Heathrow and Madrid Barajas Airport
  • Enhanced monitoring for total peace of mind
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Making a difference with every shipment