Booking Window

Up to 14 days before STD

Freight and Document Cut Off

90 min before STD* (London 120 min** / Madrid 150 min**)

Freight and Document Availability

90 min after ATA** (Madrid 150 min)

Connection Times

Please refer to local teams for network stations.*

Weight and Volume Limits

No limits for unitised freight. Operating aircraft limits apply for loose freight*

Booking Restrictions

Not allowed: Livestock, Human Remains, Valuables, Dangerous Goods (with exception of Dry Ice), no Customs Productions.

Recovery Promise

In the unlikely event that your cargo does not fly as planned we will notify you within 2 hours of ATD**. We then ensure your cargo arrives at its destination within 24 hours of the original STA.

Track and Trace Availability

Track the status of your cargo here.

Capacity Guarantee

Guaranteed Capacity for Prioritise bookings under 300kg^

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.

Special Handling Code

XPS