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General Cargo

Our General Cargo service ensures loose and unitised freight is transported across our expansive network in the most cost-efficient way.

Over 15,000 flights a week, serving over 350 destinations

Over 15,000 flights a week, serving over 350 destinations

Simple pricing structure

Simple pricing structure

Specific collection time for your freight and documents at the time of booking

Specific collection time for your freight and documents at the time of booking

Action

Time

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

Perform Unitised: 2-4 hours before STD* | Perform Loose: 3-6 hours before STD*

Freight Availability

Perform Unitised: 2-4 hours after ATA* | Perform Loose: 3-6 hours after ATA*

Document Availability

Perform Unitised: 2-4 hours after ATA* | Perform Loose: 2 hours after ATA*

Connection Times

Perform Unitised: LHR: Minimum 5 hours** | LGW: Minimum 5 hours** | MAD: Minimum 8 hours** | BCN: Minimum 8 Hours**

Perform Loose: LHR: 720 minutes** | LGW: 720 minutes** | MAD: 720 minutes** | BCN: 720 minutes**

Please refer to local teams for network stations.

Weight and Volume Limits

Operating aircraft limits apply.

Booking Restrictions

No Radioactive on BA services. No Munitions of War allowed on any service.

Recovery Promise

In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 48 hours of the original STA.

Track and Trace Availability

Track the status of your cargo here.

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.

Special Handling Code

Perform Unitised: BUP

*Subject to station capability. Please consult your local station for further information.

**Subject to schedule