Stay up-to-date on the latest IAG Cargo updates here.
Operational Alerts
Important information: 'Notifying Party' reporting for customs destined for Cairo
UPDATED 01/01/2022
We request that upon acceptance of goods destined for Cairo where there is a “Notifying Party” on the Airwaybill (AWB) or House Airwaybill (HAWB), this information is included in the FWB and FHL.
Failure to include the “Notifying Party” information where it is included on the AWB or HAWB will result in goods being off-loaded at the transiting hub, penalties and delays in processing and release at destination.
Important changes to Courier to the EU & GB for ALL customers
UPDATED : 20/09/2021
We are currently advising our customers of the changes to GB & EU courier requirements for 2021. These include additional procedural requirements and checks, which will be required to ensure the ENS filing to GB S&S & EU ICS has been undertaken.
, which outlines the options available to them to continue to ship Courier across our network into the EU & GB. This will apply to all IAG Cargo customers shipping Courier Shipments into the EU & GB from 20th September 2021. Please note that customers are required to comply with these and all other regulations, as it forms part of the Conditions of Contract with IAG Cargo.
You may also find this link to the UK government website, useful. It allows you to check or validate the EORI numbers (not MRN), which can be used as an additional safety measure.
EMBARGO ON VIVO SHIPMENT FOR APAC & MIDDLE EAST
UPDATED 14/04/2021
With immediate effect and until further notice, IAG Cargo embargo on any type of VIVO shipment containing batteries from all APAC and Middle East origin stations to all destinations.
This embargo applies to any form of shipment booked either directly or indirectly for uplift on IAG Cargo services.
Should you have any questions, please speak with your account manager.
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UPDATED CHINA CUSTOMS REQUIREMENTS
UPDATED CHINA CUSTOMS REQUIREMENTS
UPDATED 08/03/2021
The General Administration of Customs of the P.R. China (GACC) requirements were slightly amended in 2019 in ‘Decree 144’.
Please for more information.
The General Administration of Customs of the P.R. China (GACC) have issued Decree No 56 entering into force on 1st June 2018.
This Decree is imposing additional data requirements for shipments brought by air to China.
Click here for more information.
NEW DROP STATION FOR PIT
NEW DROP STATION FOR PIT
UPDATED: 04/03/2021
New Drop Station for PIT is now with Forward Air.
Forward Air, 121 Spring Run Road Extension Ste 310, Pittsburg Airport Industrial Park, Pittsburg, PA
Phone: 724-457-9801
Fax: 724-457-9805
Email: FA_PIT@forwardair.com
ZIP/POSTAL CODES ON H2H MESSAGING
ZIP/POSTAL CODES ON H2H MESSAGING
UPDATED: 13/01/2021
Customers who are submitting messages directly to our H2H portal for FWB’s and FHL’s are reminded that all messages must include a valid ZIP/Post code.
You can use this tool to lookup the required Zip codes: https://worldpostalcode.com/
IAG CARGO CONTINUES TO OPERATE AN EXTENSIVE AIR FREIGHT NETWORK
IAG CARGO CONTINUES TO OPERATE AN EXTENSIVE AIR FREIGHT NETWORK
UPDATED: 22/12/2020
Despite the latest travel restrictions, we continue to operate an extensive air freight network. We also continue to offer customers the opportunity to charter our aircraft. If you have any questions on our schedule, please do not hesitate to contact your account manager.
IMPORTANT CHANGES TO OUR CONDITIONS OF ENTRY FOR STATIONS IN THE UK
IMPORTANT CHANGES TO OUR CONDITIONS OF ENTRY FOR STATIONS IN THE UK
UPDATED 13/08/2020
From Monday 17th August it will become a condition of entry to wear an appropriate face mask when entering our facility and engaging with our staff, failure to wear an appropriate face covering will mean we will be unable to serve you or allow you access to IAG Cargo.
COMPLIANCE ENFORCEMENT OF THE AIR CARGO ADVANCE SCREENING (ACAS) PROGRAMME FOR COURIER INTO THE USA
COMPLIANCE ENFORCEMENT OF THE AIR CARGO ADVANCE SCREENING (ACAS) PROGRAMME FOR COURIER INTO THE USA
UPDATED: 13/11/2020
Customers sending courier into the USA are reminded that compliance with pre-loading reporting in line with the ACAS programme is mandatory and should be sent at least 120 minutes prior to Standard Time of Departure (STD) of flight from origin station.
LHR TERMINATING PERISHABLE COLLECTION CHANGE
LHR TERMINATING PERISHABLE COLLECTION CHANGE
UPDATED: 01/04/2020
Please be advised from Monday 30th March 2020, perishable collections have moved from WFS (LHR) to the IAG Cargo Premia handling facility. Documentation and clearance will be managed via Premia Retail.
Please ensure collection drivers/logistic providers are aware of the change in collection location.
Driver to report to the control post on the right hand side on entrance to the IAG Cargo Facility
To avoid congestion, IAG Cargo would request collection vehicles to arrive +90 mins after ATA of the flight.
If freight and documents have not been processed in +120mins after ATA Premia retail can be contacted on
COURIER AND MAIL – WITH IMMEDIATE EFFECT
COURIER AND MAIL – WITH IMMEDIATE EFFECT
UPDATED: 19/03/2020
Mail and Courier will only be accepted if the customer has as an agreed allocation or can be accommodated within the allocated mail or courier space. Any shipments outside of these allocations will not be accepted.
For any further information, please speak with your account manager.
BOOKINGS ABOVE 1,000KG – CONTRACTUAL COMMITMENTS NOW REQUIRED
BOOKINGS ABOVE 1,000KG – CONTRACTUAL COMMITMENTS NOW REQUIRED
UPDATED: 19/03/2020
IAG Cargo continues to move freight around the World. For bookings utilising any of IAG Cargo flights that are above 1,000Kg (2,220lbs) a contractual commitment will be required.
To make a booking online login to your account here.
For any further questions, please speak with your account manager.
TEMPORARY CHANGES TO PERFORMANCE GUARANTEE CLAIMS
TEMPORARY CHANGES TO PERFORMANCE GUARANTEE CLAIMS
UPDATED: 13/03/2020
As a temporary measure any new Prioritise and Critical bookings made from Saturday 14 March 2020 will not be eligible for Performance Guarantee claims.
CONSIGNEE TAX IDENTIFICATION REQUIREMENT
CONSIGNEE TAX IDENTIFICATION REQUIREMENT
UPDATED 27/03/2020
IAGCargo would like to remind our customers that it is a requirement to include the consignee Tax identification code on the AWB and in the FWB for the following destinations: Argentina (CUIT), Dominican Republic (RNC), Ecuador, Paraguay & Peru (RUC). This Tax identification code must be included on the AWB and in the FWB before or when presenting cargo for acceptance onto the IAGCargo network.
Failure to include the Tax identification code will result in cargo being off-loaded at the transiting hub due to enforcement action taken against our airlines by the Customs Authorities. There may also be significant delays in processing and release of cargo at destination airport.
FOR ALL MEAT AND FISH ENTERING MAD
FOR ALL MEAT AND FISH ENTERING MAD
UPDATED: 24/02/2020
From: Animal Health of the Madrid-Barajas Airport MAD Effective today 21 February 2020, Health/Sanitary authorities in MAD require that all pages of Health Certificates (Phytosanitary) be stamped and signed.
CHANGE IN CUSTOMS REQUIREMENTS FOR LIMA
CHANGE IN CUSTOMS REQUIREMENTS FOR LIMA
UPDATED 20/05/2019
With effect from 1st June 2019 Customs at Lima require the RUC (Registro Único del Contribuyente) or (Taxpayer Identification Number) to be included in the Consignee box on the paper copy of the airwaybill (AWB).
IAG Cargo would like to encourage its customers to apply the RUC/TIN as soon as possible prior to 1st June 2019 to enable a smooth introduction to these requirements.