Changes to shed and agent codes for IAG Cargo
IAG Cargo would like to advise of the following changes to the British Airways Heathrow ITSF location and Agent codes effective from 4th August 2022:
Ascentis ITSF: Shed Code will be BASLHR and Agent code KEI
Premia ITSF: Shed Code BACLHR and Agent Code HBA
IAG Cargo process changes
As part of us improving our service to you, IAG Cargo are undergoing some process changes to ensure that we offer a world class operational performance. As such, our London hub have implemented additional steps in our order acceptance process to ensure that our weight and dimensional checks are more robust. To help comply with this, ensuring that you provide the correct final information for each shipment, accurately weighing and measuring of cargo and declaring details correctly on the Air Waybill (AWB) is paramount. The benefit of having this information is knowing exactly what we need to move, allowing us to better use our capacity, reduce offloads, improve safety and ensure correct invoicing at the first time of asking.
Any differences between what is declared on the Air Waybill (AWB) and our enhanced chargeable weight checks may lead to charges being increased and a Cargo Correction Advice (CCA) fee applied. Whilst we appreciate that the majority of customers are already doing this, we want to ensure that we protect our operational performance and service to you and your customer.
Should you have any questions please contact your account manager, their details can be found here.
UK NON-STACKABLE FREIGHT DECLARATION – ADDITIONAL HANDLING FEE & CCA AMENDMENT FEE
In order to correctly plan and move cargo as booked IAG Cargo requires accurate freight measurements and declarations. Any freight bookings made on any IAG Cargo flights that do not allow the Ground Handler to stack on top of the freight, must have the Non-Stackable (NST) element declared at the time of booking. Checks are in place for freight originating at LHR. Any undeclared Non-Stackable (NST) will be subject to an additional handling charge which can be found in our Ground Handling charges and also a CCA amendment fee.
To make a booking online login to your account here.
For any further questions please see this , or alternatively please speak with your account manager.