Secure closure for essential building maintenance
Please be advised that our Secure cargo facility with be closed from Saturday 26th November at 22:00hrs until 06:00hrs on Monday 28th November for essential building maintenance.
IAG would like to take this opportunity to apologies for the inconvenience caused.
Ascentis maintenance closure 24th Nov 2022 from 18:45 until 23:15
Due to essential maintenance required procedures, Ascentis cargo will be closed at the following times for collections & deliveries, Premia will not be affected.
Security will close gatepost into Ascentis Car park at 18:45hrs
Customer Data will stop processing loose trucks for collections or deliveries at 19:00hrs
Customer Data will stop processing intact trucks for collections or deliveries at 19:30hrs
Customer Data reception will close at 20:00hrs
Building in full operational mode at 23:59hrs
Total duration 3 hours
Tropical Storm Nicole
Due to tropical storm Nicole, our Orlando/ MCO & Tampa/ TPA cargo facility will be closed on Wednesday 9th November 2022 local time at 12 noon and Thursday 10th November 2022 all day.
Changes to Constant Climate Passive (PCT) Bookings - Additional Codes COL & CRT
In order to bring our constant climate booking process in line with IATA standard temperature handling requirements, we will be implementing the mandatory use of COL and CRT to identify temperature ranges.
With immediate effect, any PCT shipment must be booked with an additional handling code identifying its temperature range as detailed below;
+2C to +8C shipments must reflect ‘COL’
+15C to +25C shipments must reflect ‘CRT’
Please do not hesitate to contact your account manager if you require any support.