Courier
Whether it’s delivering e-commerce orders, sending a last-minute contract from London to New York or flying someone’s personal items to their new home, Courier is a specialised premium product for bookings that require last-minute acceptance and minimal paperwork.
Our Courier service offers you fast turnaround times of just 90 minutes for both drop-off and collection and has been built around quality and speed. All courier cargo travels on specially designed documentation, ensuring a simple and efficient service.
Specifications
Booking Window | No booking required for shipments under 300kg** |
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Freight and Document Cut Off | 90 min before STD* |
Freight and Document Availability | 90 min after ATA* |
Connection Times |
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Weight and Volume Limits | Maximum 32kg per piece, 1000kg per consignment. Volume subject to operating aircraft limit. Must travel in an approved courier bag |
Booking Restrictions | Not allowed: Perishables, Dangerous Goods, Live Animals, Human Remains, Liquids in containers requiring special orientation, such as “This way up”, cargo subject to custom regulations or any incompatible cargo that may cause problems on board. No consolidations |
Recovery Promise | In the unlikely event that your cargo does not fly as planned we will notify you within 2 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA |
Track and Trace Availability | Track the status of your cargo here or download the IAG Cargo mobile app |
Allocations Accepted | Permanet Bookings available |
Special Handling Code | COU |
*Subject to schedule and local conditions
**Restrictions apply on certains routes
