Courier
Whether it’s delivering e-commerce orders, sending a last-minute contract from London to New York or flying someone’s personal items to their new home, Courier is a specialised premium product for bookings that require last-minute acceptance and minimal paperwork.
Our Courier service offers you fast turnaround times of just 90 minutes for both drop-off and collection and has been built around quality and speed. All courier cargo travels on specially designed documentation, ensuring a simple and efficient service.
Specifications
Booking Window | No booking required for shipments under 300kg** |
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Freight and Document Cut Off | 90 min before STD* |
Freight and Document Availability | 90 min after ATA* |
Connection Times |
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Weight and Volume Limits | Maximum 32kg per piece, 1000kg per consignment. Volume subject to operating aircraft limit. Must travel in an approved courier bag |
Booking Restrictions | Not allowed: Perishables, Dangerous Goods, Live Animals, Human Remains, Liquids, cargo subject to custom regulations or any incompatible cargo that may cause problems on board. No consolidations |
Recovery Promise | In the unlikely event that your cargo does not fly as planned we will notify you within 2 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA |
Track and Trace Availability | Track the status of your cargo here or download the IAG Cargo mobile app |
Allocations Accepted | Permanet Bookings available |
Special Handling Code | COU |
*Subject to schedule and local conditions
**Restrictions apply on certains routes
