Our speedy Courier service is suitable for businesses and individuals sending:
E-commerce orders
Time-critical documents
Personal items
Electronics
SAF partnership
IAG Cargo partners with top logistics providers to scale up the use of Sustainable Aviation Fuel (SAF), helping cut emissions and accelerate the shift toward low-carbon air freight. These partnerships support long-term climate goals and innovation in sustainable transport.
Courier: the shortcut to seamless deliveries
Express handling you can rely on
Operating directly out of Heathrow Airport, we partner with CFL for quicker, more cost-effective handling than anyone else. Express handling ensures your shipment is available for export up to 90 minutes before flight departure time, and available for pick-up within 60 minutes of landing.
A seamless and efficient service
With specially designed paperwork and a dedicated clearance facility, we ensure the smoothest service and reduced hold-ups wherever possible. Simply drop off your shipment and we handle the rest. Because we understand that every minute counts.
Global network, local expertise
Book your cargo across our extensive global network, powered by five airlines and supported by local expertise. We offer the fastest and most direct service for e-commerce, electronics, personal items, and more. Check our specifications for weight limits and restricted items to ensure a smooth experience.
Action | Time |
|---|---|
Booking Window | No booking required for shipments under 300kg** |
Freight and Document Cut Off | 180 min before STD* |
Freight and Document Availability | 90 min after ATA* |
Connection Times | Please refer to local teams for network stations. |
Weight and Volume Limits | Maximum 32kg per loose piece. Volume subject to operating aircraft limit. |
Booking Restrictions | Not allowed: Perishables, Dangerous Goods, Live Animals, Human Remains, Liquids in containers requiring special orientation, such as “This way up”, cargo subject to custom regulations or any incompatible cargo that may cause problems on board. |
Recovery Promise | In the unlikely event that your cargo does not fly as planned we will notify you within 2 hours of ATD**. We then ensure your cargo arrives at its destination within 24 hours of the original STA. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | Permanent bookings available |
Special Handling Code | COU |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
