What is e-AWB?

e-AWB (electronic Air Waybill) is the electronic equivalent of the traditional paper AWB. Through electronic data interchange (EDI) messages, e-AWB is the contract of carriage between the “Shipper” and the “Carrier”. Shipments can be differentiated by special handling codes (SHC):
- EAW: e-AWB shipments without accompanying documents
- EAP: e-AWB shipments with accompanying paper documents

Want to Sign Up?

  1. Sign up to the IATA Multilateral Agreement (IATA Resolution 672). Further information can be found here

  2. Contact your sales Rep for Activation notice from IAG Cargo

  3. Satisfy data quality checks

  4. Test connections

  5. Deliver Paperless

e-AWB Routes

We are e-AWB compliant on over 90% of our available routes.

Stations currently not accepting e-AWB

Stations currently not accepting e-AWB

IAG Cargo can currently accept e-AWB from customers at all online and offline stations except stations in the following countries:

  • Albania

  • Andorra

  • Argentina

  • Armenia

  • Azerbaijan

  • Bangladesh

  • Belarus

  • Bosnia & Herzegovina

  • Brazil

  • Columbia

  • Croatia

  • Cyprus

  • Georgia

  • Luxembourg

  • Macedonia

  • Moldova

  • Montenegro

  • Monaco

  • San Marino

  • Serbia

  • Slovakia

  • Sri Lanka

  • Panama

  • Uruguay

  • Venezuela

You may need to provide a copy of your e-AWB receipt at acceptance. Please contact your local station for specific requirements (maybe a punch through to station contact details).

IAG Cargo is constantly working to improve its e-AWB network so please check back here for future updates.

Need Help?

For any questions or issues related to the electronic AWB, you can contact the IAG Cargo support team who will assist you and/or handle the potential problem directly with the agent.

For help signing up for e-AWB please contact e-AWB support.

For questions about the eAWB benefits and general guidance please contact your account manager.

Opening hours: Monday to Friday 09:00 to 18:00 (ECT), except Spanish bank holidays.

For more information about e-AWB, visit the IATA website.

To sign the multi-lateral please click here.

Download our activation form through this link. Once completed please send to our e-AWB support team.