Human Remains

We ensure that all human remains are treated with the utmost dignity while in our care, and that they are brought home with the absolute minimum delay or disruption. We’ll also keep in contact with you every step of the way for peace of mind. Rest ensured, this very sensitive cargo is given high priority throughout its journey.

Human Remains shipments have a high on-board loading priority

Caring and compassionate service provided by our dedicated team of professionals


Booking Window

Up to 14 days before STD

Freight and Document Cut Off

6 hours before STD*

Freight Availability

6 hours after ATA*

Document Availability

2 hours after ATA

Connection Times

LHR: 300 min unitised, 720 min loose**

LGW: 720 min**

MAD: 360 mins**

BCN: 720 min**

Please refer to local teams for network stations.*

Weight and Volume Limits

Operating aircraft limits apply.

Booking Restrictions

Human Remains cannot be sent as Prioritise

Recovery Promise

In the unlikely event there is a delay to your booking we will notify you within 2 hours of ATD. We’ll then ensure that your delivery arrives at its intended destination within 24 hours.

Track and Trace Availability

You can track the journey progress here.

Allocations Accepted


Special Handling Code


*Subject to station capability. Please consult the station details for further details.
**Subject to schedule