Constant Fresh

Whether it’s food, fresh flowers or dairy products, we support some of the world’s largest growers and retailers by delivering perishable produce in pristine condition. Our Constant Fresh service is specifically designed to optimise the shelf life of your produce and with a network of more than 350 destinations, we are ideally placed to be your partner in the transportation of your perishable shipments. We use dedicated 'cool and fast' trucks to exclusively transport perishable goods between aircraft holds and the perishable-handling centre at our Madrid airport hub.

Aircraft hold temperature settings are monitored throughout the flight

Direct to airside facilities, reducing transit time

Dedicated perishable handling facilities in Madrid and London

EU approved Border Inspection Posts (BIP) at London Heathrow, Gatwick and Madrid

Refrigerated trucks used exclusively to transport perishable goods between aircraft holds and the perishable-handling centre at Madrid airport

Specifications

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

3-6 hours before STD*

Freight Availability

3-6 hours after ATA*

Document Availability

2 hours after ATA

Connection Times

LHR: 300 mins unitised / 720 mins loose**

LGW: 300 mins unitised / 720 mins loose**

MAD: 480 mins unitised / 720 mins loose**

BCN: 480 mins unitised / 720 mins loose**

Please refer to local teams for network stations.*

Weight and Volume Limits

Subject to aircraft type and unit loading device

Booking Restrictions

No frozen goods.

Recovery Promise

In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 48 hours of the original STA.

Track and Trace Availability

Track the status of your cargo here.

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.

Special Handling Code

PER, PEF, PEP, PEM, PES, HEG, CFX^

*Subject to station capability. Please consult the station details for further details.
**Subject to local conditions and flight schedule.
^Cool & Fast code

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