Whether it’s food, fresh flowers or dairy products, we support some of the world’s largest growers and retailers by delivering perishable produce in pristine condition. Our Constant Fresh service is specifically designed to optimise the shelf life of your produce and with a network of more than 350 destinations, we are ideally placed to be your partner in the transportation of your perishable shipments. We use dedicated 'cool and fast' trucks to exclusively transport perishable goods between aircraft holds and the perishable-handling centre at our Madrid airport hub.
Aircraft hold temperature settings are monitored throughout the flight
Direct to airside facilities, reducing transit time
Dedicated perishable handling facilities in Madrid and London
EU approved Border Inspection Posts (BIP) at London Heathrow, Gatwick and Madrid
Refrigerated trucks used exclusively to transport perishable goods between aircraft holds and the perishable-handling centre at Madrid airport
Booking Window: Up to 14 days before STD
Freight and Document Cut Off: 3-6 hours before STD*
Freight Availability: 3-6 hours after ATA*
Document Availability: 2 hours after ATA
Connection Times: LHR: 300 mins unitised / 720 mins loose** | LGW: 300 mins unitised / 720 mins loose** | MAD: 480 mins unitised / 720 mins loose** | BCN: 480 mins unitised / 720 mins loose**
Please refer to local teams for network stations.*
Weight and Volume Limits: Subject to aircraft type and unit loading device
Booking Restrictions: No frozen goods
Recovery Promise: In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA.
Track and Trace Availability: Track the status of your cargo here.
Allocations Accepted: Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available.
Special Handling Code: PER, PEF, PEP, PEM, PES, HEG, CFX^