From the fluffy, the feathered and the furry, we’ve been transporting pets and wildlife of all shapes and sizes since the 1950s. Offering our support and expertise, we’ll make sure your animal companions are quickly relocated wherever your travels take you.

In the UK, when you complete the enquiry form we will share your details and connect you with our most trusted third-party pet handling partners. Just like a travel agent, they will assist you in creating your booking and help prepare your pet for travel. If you’re based in North America, your enquiry will go direct to our dedicated, in-house, pet desks.


Trusted by some of the world’s most prestigious zoos and animal charities
Over 60 years’ experience transporting live animals, including some of the world’s most endangered species
Last on, first off the aircraft ethos, meaning the minimum of noise and disruption
Dedicated team of highly-trained staff and skilled and passionate animal handlers


For the most up to date information on Pet Travel Scheme Rules, please click here.

Please note, you’ll be asked to sign a Form of Indemnity to cover British Airways against any costs arising from your pet not passing the PETS checks on arrival and having to go into quarantine.


  • Minimum requirement for cats departing from the USA and Canada only, is a 200 kennel (200 series kennel = L27" x W20" x H19", L68cm x W50cm x H48cm).

  • For all other countries, series 100 kennels are acceptable.

  • Minimum requirement for snub-nosed dogs and cats is a 10% larger container than the minimum.

  • The container must be strong enough to protect your pet during transport, be secure enough to contain it and have sufficient ventilation on all four sides, to ensure the air quality in the container will not deteriorate.

  • The door must be secured in such a manner that it will not open accidentally or your pet cannot open it during handling and transport.

  • Your pet's nose and paws should not be able to fit through any ventilation opening or door mesh.

  • The container must have a water pot and a food container accessible from the outside.

  • The water pot must be secured and in proportion to the size of the pet but not take up too much of the floor space.

  • Fibreboard, wire mesh and wicker containers are not suitable for air transportation.

  • These dimensions are the minimum internal dimensions, please allow extra room if you are placing a blanket or bedding into the kennel. Pets must be able to stand and sit erect without touching the top of the kennel.

You can find more information about the IATA Live Animal Regulations here.



Q: What animals can I transport under the PETS scheme?
A: The PETS scheme applies only to domestic cats, dogs and ferrets.

Q: How do I prepare my pet for travel?
A: Prior to your journey you should give your pet only a light meal and the opportunity to urinate and defecate before it’s placed in its container.

Q: Where on the aircraft does my pet travel?
A: During the flight your pet will be stored in the aircraft's hold, where it will be safe and secure in a temperature-controlled environment. The hold is unlit as our experience shows that pets quickly settle down and travel better in the dark.

Q: How can I be certain that my pet will be allowed back into the UK?
A: Provided that your pet complies with the pre-entry requirements, there should be no difficulties when it comes to re-entry. However, it is also advisable to have your vet check that the microchip is readable, as sometimes these migrate around the body.

Q: How will you manage Guide Dogs for the blind and Assistance Dogs for the deaf and disabled?
A: For information on travelling with guide dogs or assistance dogs with British Airways, please click here or for Iberia, click here.