PHX

Phoenix Sky Harbor International Airport
Phoenix, United States of America

Served by:

Passenger Aircraft

Road Network

Reservations

+1 844 359 4242 (1-844-FLY IAGC)

Monday to Friday: 08:00-21:00 EST
Saturday: 08:00-20:00 EST

Customer Support

UK Phone number: +44 208 897 7034

Monday to Sunday: 06:00-23:00 GMT

Handling

Swissport: +1 602 903 3226

Monday to Friday: 08:00-20:00
Saturday and Sunday: 11:00-20:00

IAG Cargo 1337 South 27th Street Phoenix Arizona 85034

Pet Enquiries for US and Canada Originating Only

Human Remains Enquiries for US and Canada

Commercial Sales Contact for Freight Forwarders

Important information

DG hours 11:00 - 15:00 for same day departure. 11:00-19:00 for next day and after.
AVI Embargo on export 15 March - 31 October. No AVI/HUM import on weekends.
No storage for VAL available. Needs to be picked up the same day. Cooler space is first come first serve, is 10ft x 10ft, no capacity for ULDs, and is shared by 8 carriers. Indemnity letter needed for PCT as temperatures in PHX cannot be controlled in the warehouse. Customs hours: 08:00-16:30

Cut off times
Subject to change, check with station

Cut-off time before STDAvailability after ATA
General CargoUnitised: 180 minutes Loose: 240 minutes240 minutes
Critical & Prioritise90 minutes (customers should allow time for processing and screening as well)90 minutes
Courier90 minutes90 minutes
Secure240 minutes240 minutes
Mail180 minutes240 minutes
Constant Climate
Open for import?Open for export?Cut-off time before STDAvailability after ATAActive: Dry IceActive: Heating and CoolingPassive
150 minutes (customers should allow time for processing and screening as well)90 minutes
Live Animals
Open for import?Open for export?Cut-off time before STDAvailability after ATAAdditional Details
120 minutes90 minutesEmbargo during the summer months. No import on weekends due to customs being unavailable.