PHL
Philadelphia International Airport
Philadelphia, United States of America
Served by:
Passenger Aircraft
Road Network
Reservations
1-844-FLY IAGC +1 844 359 4242
Monday to Friday: 08:00-21:00 EST
Saturday: 08:00-20:00 EST
Customer Support
UK Phone number: +44 208 897 7034
Monday-Sunday: 06:00-23:00 GMT
Handling
WFS: +1 267 244 9900
Monday to Saturday: 09:00-20:00
Sunday: 11:00-17:30
IAG Cargo C/O Worldwide Flight Services, Philadelphia International Airport, Cargo City Building C7, Philadelphia, Pennsylvania 19153
Pet Enquiries for US and Canada Originating Only
Human Remains Enquiries for US and Canada
Commercial Sales Contact for Freight Forwarders
Important information
2-8 and 15-25 cooler space is available.
AVI must be picked up upon arrival.
Customers will need to P/U cargo paperwork before going to the passenger terminal for customs clearance. If customer is on the same flight as the AVI they may hand carry a set of original documents to present to customs as they clear customs to avoid a return trip to clear the animal.
Customs hours located in the cargo area is Monday to Friday 08:30-16:30. Customs in the passenger terminal is open for AVI and HUM after hours and on weekends.
Cut off times
Subject to change, check with station
| Cut-off time before STD | Availability after ATA | |
|---|---|---|
| General Cargo | 240 minutes | 360 minutes |
| Critical & Prioritise | 90 minutes | 90 minutes |
| Secure | 180 minutes | 120 minutes |
| 240 minutes | 120 minutes | |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Active: Dry Ice | Active: Heating and Cooling | Passive |
|---|---|---|---|---|---|---|
| 120 minutes | 90 minutes |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Additional Details |
|---|---|---|---|---|
| 240 minutes | 90 minutes | Customers will need to pickup cargo paperwork before going to the passenger terminal for customs clearance. If customer is on the same flight as the AVI they may hand carry a set of original documents to present to customs as they clear customs to avoid a return trip to clear the animal. |