ORD

O'Hare International Airport
Chicago, United States of America

Served by:

Passenger Aircraft

Road Network

Reservations

1-844-FLY IAGC
+1 844 359 4242

Monday to Friday: 08:00-21:00EST
Saturday: 08:00-20:00EST

Customer Support

UK Phone number: +44 208 897 7034

Monday to Sunday: 0600-2300 GMT

Handling

Air General: +1 773 917 2200

Monday to Sunday: 08:00-21:00

Air General, Express Center Drive, Building 516, Chicago, IL 60666-0604

Pet Enquiries for US and Canada Originating Only

Human Remains Enquiries for US and Canada

Commercial Sales Contact for Freight Forwarders

516 Express Center Drive, Chicago, IL, 60666

Important information

No VAL on weekends. Customs hours:
Monday to Sunday 08:00-21:00

Cut off times
Subject to change, check with station

Cut-off time before STDAvailability after ATA
General Cargo360 minutes360 minutes
Critical & Prioritise120 minutes120 minutes
Courier90 minutes90 minutes
Secure180 minutes120 minutes
Mail240 minutes120 minutes
Constant Climate
Open for import?Open for export?Cut-off time before STDAvailability after ATAActive: Dry IceActive: Heating and CoolingPassiveAdditional Details
120 minutes90 minutesOK to forward required for +15C to +25C shipments
Live Animals
Open for import?Open for export?Cut-off time before STDAvailability after ATA
240 minutes240 minutes