ORD
O'Hare International Airport
Chicago, United States of America
Served by:
Passenger Aircraft
Road Network
Reservations
1-844-FLY IAGC
+1 844 359 4242
Monday to Friday: 08:00-21:00EST
Saturday: 08:00-20:00EST
Customer Support
UK Phone number: +44 208 897 7034
Monday to Sunday: 0600-2300 GMT
Handling
Air General: +1 773 917 2200
Monday to Sunday: 08:00-21:00
Air General, Express Center Drive, Building 516, Chicago, IL 60666-0604
Pet Enquiries for US and Canada Originating Only
Human Remains Enquiries for US and Canada
Commercial Sales Contact for Freight Forwarders
516 Express Center Drive, Chicago, IL, 60666
Important information
No VAL on weekends.
Customs hours:
Monday to Sunday 08:00-21:00
Cut off times
Subject to change, check with station
| Cut-off time before STD | Availability after ATA | |
|---|---|---|
| General Cargo | 360 minutes | 360 minutes |
| Critical & Prioritise | 120 minutes | 120 minutes |
| Courier | 90 minutes | 90 minutes |
| Secure | 180 minutes | 120 minutes |
| 240 minutes | 120 minutes | |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Active: Dry Ice | Active: Heating and Cooling | Passive | Additional Details |
|---|---|---|---|---|---|---|---|
| 120 minutes | 90 minutes | OK to forward required for +15C to +25C shipments |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA |
|---|---|---|---|
| 240 minutes | 240 minutes |