HKG

Hong Kong International Airport
Hong Kong, Hong Kong

Served by:

Passenger Aircraft

Road Network

Freighters

Sales

Sales queries: hkg.iagc@iagcargo.com
Charter queries: charters.hkg@iagcargo.com

Monday to Friday: 09:00-18:00

15/F, Infinitus Plaza 199 Des Voeux Road C, Sheung Wan, Hong Kong

Reservations

Booking queries: hkg.iagc@iagcargo.com

Monday to Friday: 09:00-18:00
Saturday: 09:00-12:45

15/F, Infinitus Plaza 199 Des Voeux Road C Sheung Wan Hong Kong

Customer Support

Import queries: cargo.import@jasg.com
Export queries: cargo.export@jasg.com
Pet travel queries: bapettravel@jasg.com

Monday to Friday: 09:00-18:00
Saturday: 10:00-13:00
Tracing:
Monday to Friday: 09:00-18:00
Saturday: 10:00-13:00

GHA: Jardine Airport Services Ltd, Room 326-332, 3/F, South Office Block, Super Terminal 1, Hong Kong Intl Airport, Hong Kong

Handling

24 hours a day, 7 days a week

GHA: Jardine Airport Services Ltd, Room 326-332, 3/F, South Office Block, Super Terminal 1, Hong Kong Intl Airport, Hong Kong

Cut off times
Subject to change, check with station

Cut-off time before STDAvailability after ATA
General CargoUnitised: 240 minutes Loose: 360 minutes Unitised: 300 minutes Loose: 480 minutes
Critical & PrioritiseUnitised: 240 minutes Loose: 360 minutes Unitised: 90 minutes Loose: 120 minutes
Courier90 minutes90 minutes
Secure240 minutes120 minutes
Constant Climate
Open for import?Open for export?Cut-off time before STDAvailability after ATAActive: Dry IceActive: Heating and CoolingPassive
240 minutes90 minutes
Live Animals
Open for import?Open for export?Cut-off time before STDAvailability after ATA
240 minutes120 minutes