IAG Cargo is committed to providing the right products and services to meet your needs, both now and in the future. Whether you have a comment on our services or on our site, we want to hear from you. We will also do our best to deal with any queries you have.
Please select one option below which you think best fits the nature of your query and complete all mandatory fields, which are highlighted.
For queries regarding past or present shipments, please quote your air waybill number on all correspondence.
We will endeavour to get back to you as soon as possible.
For Sales or Customer Service:
Please locate the station you require from our Worldwide Offices.
Any other queries or comments that do not fall under any of the above categories.
If you have a question or feedback about carriage of baggage, carriage of pets or as a British Airways or Iberia passenger, please use the British Airways or Iberia website.
Fields with (*) are mandatory.