When an aircraft is unexpectedly grounded, every minute counts. The speed at which a critical component reaches the aircraft directly determines how quickly it can return to service, and how well schedules, costs, and customer commitments are protected.
To meet the growing demand for specialist Aircraft on Ground (AOG) logistics and support customers in these high-pressure situations, we have launched AOG: a purpose-built, bespoke service dedicated to the urgent transport of time-critical aircraft parts across our global network.
In this article, we explore the features and benefits of our new high-priority solution and how it reinforces our commitment to being Trusted to deliver when it matters most.
Built for urgency
Aircraft on Ground situations are among the most operationally demanding events in aviation, requiring absolute precision, rapid coordination, and complete reliability.
Modern aircraft maintenance relies on complex, internationally distributed supply chains. Components may need to move between manufacturers, maintenance facilities, and airports across multiple regions, often with little notice. In these moments, dependable logistics is not simply helpful; it is essential.
AOG is our premium solution, designed specifically for these high-priority aerospace movements. Customers benefit from a specialist team available 24/7, supported by the scale and resilience of our global network. Our dedicated team provide live updates, personalised oversight, and hands-on support throughout the shipment’s entire journey, reducing uncertainty during critical operational windows. This gives our customers additional clarity and control when moving their most vital consignments.
Strengthening operational resilience
AOG supports a wide range of Aircraft on Ground scenarios, from urgent component movements required to resolve unexpected technical issues to the rapid transportation of parts that prevent extended operational disruption.
Whether transporting radar units, fuel pumps, gearboxes, or brake units, our high-priority service is built to handle critical aircraft components when every minute counts. These are often high-value, highly specialised parts that must move swiftly and securely through complex supply chains.
AOG strengthens IAG Cargo’s existing portfolio of time-sensitive solutions. Its introduction reflects our continued investment in specialist logistics solutions for complex, high-value sectors.
Powered by global reach
AOG is supported by IAG Cargo’s global network of more than 250 destinations worldwide. Strong connectivity across Europe and North America, including gateways close to major aircraft manufacturing and maintenance hubs, positions the service at the heart of global aerospace supply chains.
This reach and access to established long- and short-haul capacity ensures shipments can be integrated into reliable schedules, facilitating swift cross-regional movements when timing is critical.
Keeping businesses moving
Aircraft on Ground situations demand more than speed alone. They require expertise, coordination, and absolute focus. AOG delivers all three, combining specialist handling with global scale to keep aircraft and businesses moving.
To learn more about AOG, visit the product page here.
