Our high-security cargo service is suitable for:
Museum artifacts and priceless artwork
Bank notes
Gold and jewellery
High-value technology
Trusted to deliver by world-renowned institutions
We are trusted by leading organisations to deliver valuable goods safely and securely, including the Natural History Museum, The British Museum, and the National Portrait Gallery.
Secure: priceless reliability, security and confidence
Secure network for high-value shipments
With one of the industry's largest secure networks and cutting-edge security facilities at all secure locations, you can trust us to safely deliver your high-value shipments. Why wait? Book with confidence today.
24/7 surveillance for ultimate protection
With 24/7 CCTV monitoring and vigilant human surveillance at all secure locations, our Secure service ensures the highest level of protection for your valuable freight, giving you total peace of mind as it moves across our global network.
A skilled workforce monitoring every shipment
Our dedicated, highly trained security team provide continuous monitoring at every touchpoint—from our specialist transportation fleet with real-time tracking to our custom-built security facility at London Heathrow.
Action | Time |
|---|---|
Booking Window | Up to 14 days before STD |
Freight and Document Cut Off | LHR: 180 min before STD* | LGW: 180 min before STD* | MAD: 300 min before STD* |
Freight Availability | 120 min after ATA* |
Document Availability | 120 min after ATA* |
Connection Times | LHR: 165 min unitised / 300 min loose** | LGW: 165 min unitised / 240 min loose** | MAD: 300 min unitised / 300 min loose** | BCN: 300 min unitised / 300 min loose** Please refer to local teams for network stations. |
Weight and Volume Limits | Subject to aircraft type and unit loading device. |
Booking Restrictions | On the Iberia network, valuable shipments shall not be accepted for loading on flights when their arrival takes place on weekends or holidays. Exceptions can be granted when the prior agreement is received from the destination station. |
Recovery Promise | In the unlikely event that your cargo does not fly as booked we will notify you within 2 hours of ATD. We then ensure your cargo is booked onto the next available flight. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | Permanent bookings available. |
Special Handling Code | VAL |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
Want ultimate peace of mind?
When it comes to safeguarding high-value freight, nothing offers greater visibility and security than adding our GPS-powered Tracking Devices service to your Secure shipment. Including:
- 24/7 door-to-door visibility in real time
- Notifications at departure and arrival
- Enhanced escalation services
- Option to choose your own GPS device
