Custom-built facility with state-of-the-art security, technology and vaulted access
Constant CCTV and human surveillance across all of our secure locations
Highly trained security staff ensuring close monitoring
Fleet of monitored transportation vehicles
Partnering with some of the most prestigious museums and galleries
Action | Time |
---|---|
Booking Window | Up to 14 days before STD |
Freight and Document Cut Off | LHR: 180 min before STD* | LGW: 180 min before STD* | MAD: 300 min before STD* |
Freight Availability | 120 min after ATA* |
Document Availability | 120 min after ATA* |
Connection Times | LHR: 165 min unitised / 300 min loose** | LGW: 165 min unitised / 240 min loose** | MAD: 300 min unitised / 300 min loose** | BCN: 300 min unitised / 300 min loose** Please refer to local teams for network stations. |
Weight and Volume Limits | Subject to aircraft type and unit loading device. |
Booking Restrictions | On the Iberia network, valuable shipments shall not be accepted for loading on flights when their arrival takes place on weekends or holidays. Exceptions can be granted when the prior agreement is received from the destination station. |
Recovery Promise | In the unlikely event that your cargo does not fly as booked we will notify you within 2 hours of ATD. We then ensure your cargo is booked onto the next available flight. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | Permanent bookings available. |
Special Handling Code | VAL |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
Read our stories
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