Our product for moving perishables is suitable for:
Fresh fish
Fresh flowers
Fresh fruit
Fresh vegetables
Fresh meat
From farm to market in pristine condition
Advanced temperature controlled facilities
Designed to ensure freshness and quality every step of the way.
Our facilities are designed to ensure perishable goods arrive in pristine condition, with safe and timely delivery to destinations worldwide. Our Madrid hub features 1,340 square meters of dedicated temperature-controlled space, while our EU-approved Border Inspection Posts at London Heathrow, London Gatwick, and Madrid Barajas airports guarantee the highest standards of freshness and quality throughout the journey.
Temperature-controlled truck fleet
Ensuring temperature control from aircraft hold to airside facility.
Our unique fleet of 12 dedicated temperature-controlled trucks at our Madrid hub sets us apart from competitors. With direct routes to airside facilities, we ensure the swift, safe, and temperature-controlled transport of perishables between aircraft holds and our handling facilities, minimising handling time.
Enhanced operations at Madrid
Our newly improved 1,340 square meters of dedicated temperature-controlled space.
We recently invested €1.5 million in our 1,340m² dedicated perishables facility in Madrid, which now features the largest temperature-controlled chambers at Madrid airport with cutting-edge cooling equipment. These chambers are monitored 24/7 to ensure consistent temperature control, making us the top choice for handling perishable cargo.
Action | Time |
|---|---|
Booking Window | Up to 14 days before STD |
Freight and Document Cut Off | 3-6 hours before STD* |
Freight Availability | 3-6 hours after ATA* |
Document Availability | 2 hours after ATA |
Connection Times | LHR: 300 mins unitised / 720 mins loose** | LGW: 300 mins unitised / 720 mins loose** | MAD: 480 mins unitised / 720 mins loose** | BCN: 480 mins unitised / 720 mins loose** Please refer to local teams for network stations. |
Weight and Volume Limits | Subject to aircraft type and unit loading device. |
Booking Restrictions | No frozen goods. |
Recovery Promise | In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD*. We then ensure your cargo arrives at its destination within 24 hours of the original STA*. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available |
Special Handling Code | PER, PEF, PEP, PEM, PES, HEG, CFX^ |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
^Cool & Fast code
