Our perishables product is suitable for:
Fish
Flowers
Fruit
Vegetables
Meat
Explore our temperature-controlled facilities in Madrid
Dedicated perishables facility
Featuring 1,340 square meters of dedicated temperature-controlled space.
After investing €1.5 million in our 1,340m² dedicated perishables facility in Madrid, it now features the largest temperature-controlled chambers at Madrid airport with cutting-edge cooling equipment. These chambers are monitored 24/7 to ensure consistent temperature control, making us a preferred choice for handling perishable cargo.
Temperature-controlled truck fleet
Ensuring temperature control from aircraft hold to airside facility.
Our unique fleet of 12 dedicated temperature-controlled trucks at our Madrid hub sets us apart from competitors. With direct routes to airside facilities, we ensure the swift, safe, and temperature-controlled transport of perishables between aircraft holds and our handling facilities, minimising handling time.
Action | Time |
|---|---|
Booking Window | Up to 14 days before STD |
Freight and Document Cut Off | 3-6 hours before STD* |
Freight Availability | 3-6 hours after ATA* |
Document Availability | 2 hours after ATA |
Connection Times | LHR: 300 mins unitised / 720 mins loose** | LGW: 300 mins unitised / 720 mins loose** | MAD: 480 mins unitised / 720 mins loose** | BCN: 480 mins unitised / 720 mins loose** Please refer to local teams for network stations. |
Weight and Volume Limits | Subject to aircraft type and unit loading device. |
Booking Restrictions | No frozen goods. |
Recovery Promise | In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD*. We then ensure your cargo arrives at its destination within 24 hours of the original STA*. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available |
Special Handling Code | PER, PEF, PEP, PEM, PES, HEG |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
