Constant Fresh

Whether it’s food, fresh flowers or dairy products, we support some of the world’s largest growers and retailers by delivering perishable produce in pristine condition. . Our Constant Fresh service is specifically designed to optimise the shelf life of your produce and with a network of more than 350 destinations, we are ideally placed to be your partner in the transportation of your perishable shipments.

Aircraft hold temperature settings are monitored throughout the flight
Direct to airside facilities, reducing transit time
Dedicated perishable handling facilities in Madrid and London
EU approved Border Inspection Posts (BIP) at London Heathrow, Gatwick and Madrid
Refrigerated trucks used exclusively to transport perishable goods between aircraft holds and the perishable-handling centre at Madrid airport

Specifications

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

3-6 hours before STD

Freight Availability

3-6 hours after ATA

Document Availability

2 hours after ATA

Connection Times
LHR
LGW
MAD
BCN


300 mins unitised / 720 mins loose
300 mins unitised / 720 mins loose
480 mins unitised / 720 mins loose
480 mins unitised / 720 mins loose

Weight and Volume Limits

Aircraft or ULD limits

Booking Restrictions

No frozen goods

Recovery Promise

In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA.

Track and Trace Availability

Track the status of your cargo here or download the IAG Cargo mobile app

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available

Special Handling Code

PER, PEF, PEP, PEM, PES, HEG, CFX*

* Cool & Fast code