Our state-of-the art cold chain product is suitable for:
Pharmaceutical
Bioscience
Healthcare
Discover our cold-chain solutions
Active solutions
Active containers maintain heated and cooled containers maintain -20°c to +25°c for temperature-sensitive products.
Passive solutions
Pre-packaged solutions using cold-packs or dry ice for added protection.
Constant Climate network: Precision meets reliability
Global reach
Reliable pharma shipping across ~100 stations worldwide.
With ~100 Constant Climate stations worldwide, we ensure seamless, reliable delivery of pharmaceuticals worldwide. Our dedicated pharmaceutical facilities at key hubs—London Heathrow, Madrid Barajas, and Dublin—are fully compliant with Good Distribution Practice (GDP) standards, ensuring optimal quality and safety for every step of the journey.
Explore New Premia
Our state-of-the-art hub at London Heathrow.
Our state-of-the-art facility at London Heathrow is built to handle premium, temperature-sensitive pharmaceuticals with unmatched efficiency. This progressive environment includes two specialised chambers, maintaining precise temperature ranges of 2–8°c, 15–25°c, and -20°c. Equipped with 29 ULD cold cells and direct airside access, we offer the fastest transit times to aircraft, ensuring the integrity and swift handling of critical shipments from start to finish.
Dedicated teams
Expert handling for every temperature-sensitive shipment.
Our dedicated, highly skilled teams are committed to delivering tailored solutions that meet the specific needs of your pharma shipments. Our experts are always ready to provide proactive support, ensuring the integrity of your pharma products are safeguarded and reach their destination in optimal condition, on time, every time.
Action | Time |
|---|---|
Booking Window | Up to 14 days before STD |
Freight and Document Cut Off | 150 min before STD* |
Freight Availability | 90 min after ATA* |
Connection Times | LHR: 180 mins unitised / 240 mins loose** | MAD: 240 mins unitised / 300 mins loose** Please refer to local teams for network stations. |
Weight and Volume Limits | Subject to aircraft type and unit loading device. |
Booking Restrictions | No Dangerous Goods or product of animal origin via LHR.We permit Dangerous Goods in ‘excepted quantities’ as intact only through LHR. |
Recovery Promise | In the unlikely event that your cargo does not fly as booked we will notify you within 2 hours of ATD. We then ensure your cargo arrives at its destination within 24 hours of the original STA subject to flight schedule. |
Track and Trace Availability | Track the status of your cargo here. |
Allocations Accepted | |
Special Handling Code | Active - ACT | Passive - PCT |
*Subject to station capability. Please consult your local station for further information.
**Subject to schedule
Want it fast?
When your temperature-sensitive cargo simply must fly, combine our Constant Climate and Critical services for the highest priority, which includes:
Guaranteed capacity
Fast-track check-in desks at London Heathrow and Madrid Barajas Airport
No restrictions on size, weight, or volume
Enhanced shipment monitoring
A wide range of container leasing solutions to suit your needs
We partner with a range of leading container suppliers to provide you with a variety of options to suit your pharmaceutical needs.
RelEye RAP
Refrigerating system: Air conditioning system with compressor cooling and electrical heating.
Temperature range: Free set point 4°C-30°C
Autonomy: 170 hours
Internal dimensions: L 2466 x W 2055 x H 1320 mm
Tare weight: 1100 kg (2425 lbs.)
Payload: 5 Euros / 4 US Pallet
RelEye RLP
Refrigerating system: Air conditioning system with compressor cooling and electrical heating.
Temperature range: Free set point 4°C-30°C
Autonomy: 170 hours
Internal dimensions: L 2475 x W 2055 x H 1320 mm
Tare weight: 880 kg (1,940 lbs.)
Payload: 3 Euros / 2 US Pallet
Envirotainer RKN e1
Refrigerating system: Air conditioning system with compressor cooling and electrical heating.
Temperature range: Free set point 0°C-25°C
Autonomy: 30 hours
Internal dimensions: L 1340 x W 1319 x H 1315 mm
Tare weight: 635 kg (1400 lbs.)
Payload: 3 Euros / 2 US Pallet
Envirotainer RAP e2
Refrigerating system: Air conditioning system with compressor cooling and electrical heating.
Temperature range: Free set point 0°C-25°C
Autonomy: 30 hours
Internal dimensions: L 2465 x W 2055 x H 1260 mm
Tare weight: 1100 kg (2425 lbs.)
Payload: 5 Euros / 4 US Pallet
| IAG Cargo container specification list | 2025 | Updated April 2025 | 30.75 kB |
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| IAG Cargo leasing agreement - general terms and conditions | 2025 | Updated April 2025 | 235.58 kB |
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