London Hub

Residing at one of the world’s busiest airports, our hub at London Heathrow airport handles over 500,000 tonnes of cargo every year. From lion cubs to daffodils, gold bars to flu vaccines there’s not much that we haven’t handled here. Our unique airside position ensures we are the best choice for your cargo needs at London Heathrow.


Ascentis is our highly automated and technologically advanced general freight handling centre. As well as eight doors solely for intact cargo, there are ten truck bays for loose cargo that connect to our large build and break area, where we expertly build up your cargo to fit into our aircraft.

With a 9,000 cage capacity and storage for around 2,500 units our advanced tele-handling system ensures the seamless and timely manoeuvres of your cargo through our warehouse. Our fleet of 250 vehicles, move your cargo from our warehouse to the aircraft.

Premium Freight Handling

Premia is our premium freight facility that caters for products that require urgent shipping - from vital engineering parts and pharmaceuticals, to high-speed e-commerce orders. Our advanced warehouse system allows for reduced cut-off times and assists in shipments being expedited through to the aircraft. Currently under construction is a new temperature controlled premium freight facility that will operate alongside Premia. At 10,000m2, it is designed specially to support the future demands of international premium trade.


Part of our global Constant Climate network

Two temperature-controlled zones of 2-8°C and 15-25°C

Good Distribution Practice (GDP) Certified

Accommodates 28 intact pallet positions or 56 AKE loading devices


Premia also houses our meet-and-greet pet area where our expert team of passionate animal handlers care for the animals that are flying with us. For all pets departing from the UK, we have partnered with Pet Air UK to help you with booking and preparing your pet for travel.


Our dedicated mail handling facility benefits from being in a secure airside location and is managed by our highly experienced, specialist team. Here, we can accommodate intact ULD’s, loose, priority and deferred products. We ensure that all mail bags are scanned for tracking purposes.


To handle and transport high value, precious items, our custom-built facility includes a vaulted access-controlled facility and standalone fleet of monitored transportation vehicles.

Explore our Fleet

With the strength of our five airlines we have over 500 aircraft to fly your cargo around the world.

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Our Network

Our extensive global network is ready and waiting to deliver your cargo to wherever it is needed.

Contact Us

For any sales, reservations, customer support or handling queries, contact one of our stations.