ORD
O'Hare International Airport
Chicago, United States of America
Served by:
Passenger Aircraft
Road Network
Reservations
1-844-FLY IAGC
+1 844 359 4242
Monday to Friday: 08:00-21:00EST
Saturday: 08:00-20:00EST
Customer Support
UK Phone number: +44 208 897 7034
Monday to Sunday: 0600-2300 GMT
Handling
Air General: +1 773 917 2200
Monday to Sunday: 08:00-21:00
Air General, Express Center Drive, Building 516, Chicago, IL 60666-0604
Pet Enquiries for US and Canada Originating Only
Human Remains Enquiries for US and Canada
Constant Climate Sales
4500 ASR Road - Building B, Atlanta, GA 30337
Commercial Sales Contact for Freight Forwarders
516 Express Center Drive, Chicago, IL, 60666
Important information
VAL: Embargo
AVI Unitized Embargo: Hold 5 loading only
Customs hours: Monday to Sunday 08:00-21:00
Cut off times
Subject to change, check with station
| Cut-off time before STD | Availability after ATA | |
|---|---|---|
| General Cargo | 360 minutes | 360 minutes |
| Critical & Prioritise | 120 minutes | 120 minutes |
| Courier | 90 minutes | 90 minutes |
| 240 minutes | 120 minutes | |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Active: Dry Ice | Active: Heating and Cooling | Passive | Additional Details |
|---|---|---|---|---|---|---|---|
| 120 minutes | 90 minutes | OK to forward required for +15C to +25C shipments |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA |
|---|---|---|---|
| 240 minutes | 240 minutes |