DXB
Dubai International Airport
Dubai, UAE
Served by:
Passenger Aircraft
Road Network
Sales
Monday to Friday: 08:30-17:30
Office 221, D-block, Freight gate 5, Dubai Airport Freezone, Dubai UAE
Reservations
Monday to Friday: 08:30-17:30
Room 221, D Block, Dubai Air Cargo City, DAFZA, Dubai
Customer Support
Phone: 06:00-23:00, 7 days a week
Web form: 24 hours a day, 7 days a week
All customer service enquiries should be submitted through this form.
Handling
24 hours a day, 7 days a week
F block, Freight Gate 5, Dubai Airport Freezone, Dubai, UAE
Cut off times
Subject to change, check with station
| Cut-off time before STD | Availability after ATA | |
|---|---|---|
| Perform | 16 Hours | 8 Hours |
| Critical & Prioritise | 12 Hours | 8 Hours |
| Courier | 2 Hours | 2 Hours |
| Secure | 3 Hours | 1 Hour |
| 12 Hours | 8 Hours | |
| Open for import? | Open for export? | Availability after ATA | Active: Dry Ice | Active: Heating and Cooling | Passive | Additional Details |
|---|---|---|---|---|---|---|
| 2 Hours | Import only station. |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Additional Details |
|---|---|---|---|---|
| 4 Hours | 1 Hour | Import Permit from MOCCAE and OK to forward from IAGC DXB is mandatory. |
| Open for import? | Open for export? | Cut-off time before STD | Availability after ATA | Additional Details |
|---|---|---|---|---|
| 4 Hours | 1 Hour | OK to forward mandatory from IAG DXB local team |