General Cargo

Cargo typically falls under one of two categories: loose or unitised.

Loose cargo is a single item that can be placed directly onto the best available space on an aircraft.

Unitised cargo refers to a group of items that are shipped together. Typically, this type of cargo is packed together on a pallet or inside a container before being placed on board.

For both loose and unitised shipments, our simple speed and pricing structure means it’s easy to find an ideal service to suit your needs.

One of the world’s largest wide-body fleets
Over 15,000 flights a week to over 350 destinations
Specific collection times for your freight and documents at the time of booking

Specifications – Perform Unitised

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

2-4 hours before STD*

Freight Availability

2-4 hours after ATA*

Document Availability

2-4 hours after ATA*

Connection Times
LHR
LGW
MAD
BCN


Minimum 5 hours**
Minimum 5 hours**
Minimum 8 hours**
Minimum 8 hours**

Weight and Volume Limits

Operating aircraft limits apply

Booking Restrictions

No Radioactive on BA services
No Munitions of War allowed on any service

Recovery Promise

In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 48 hours of the original STA

Track and Trace Availability​

Track the status of your cargo here or download the IAG Cargo mobile app

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available

Special Handling Code

BUP

*Subject to station capability
**Subject to schedule

Specifications – Perform Loose

Booking Window

Up to 14 days before STD

Freight and Document Cut Off

3-6 hours before STD*

Freight Availability

3-6 hours after ATA*

Document Availability

2 hours after ATA*

Connection Times
LHR
LGW
MAD
BCN


720 mins**
720 mins**
720 mins**
720 mins**

Weight and Volume Limits

Operating aircraft limits apply

Booking Restrictions

No Radioactive on BA services
No Munitions of War allowed on any service

Recovery Promise

In the unlikely event that your cargo does not fly as booked we will notify you within 4 hours of ATD. We then ensure your cargo arrives at its destination within 48 hours of the original STA

Track and Trace Availability​

Track the status of your cargo here or download the IAG Cargo mobile app

Allocations Accepted

Block Space Agreements, Capacity Purchase Agreements and Permanent Bookings available

*Subject to station capability
**Subject to schedule